Payment Processing Associate

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Job Description:

  • Provide administrative and clerical support for business operations
  • Review and process payments
  • Perform data entry from source documents into a computer database
  • Provide production services to clients through data-entry tasks
  • Ensure accuracy and completeness of assigned work
  • Compare lists of numbers and identify mismatches or errors
  • Handle multiple assignments
  • Maintain confidentiality, informational accuracy, and production levels
  • Work under strict deadlines
  • Research problematic payments

Requirements:

  • High school diploma or GED required
  • Strong communication and customer service skills
  • Ability to work in a fast-paced call center environment
  • Microsoft and Excel experience
  • Ten Key experience
  • Reliable attendance and strong work ethic
  • Background check and fingerprinting
  • Key Test is required
  • Must be able to work Monday–Saturday, 6:00 am–2:30 pm, with Wednesdays off
  • Banking and payment experience preferred

Benefits:

  • Benefits from day one (medical, dental, vision) for eligible roles
  • Paid time off and holidays
  • Paid training
  • Career growth and advancement opportunities
  • Supportive and inclusive work environment
  • Health insurance coverage
  • Voluntary dental and vision programs
  • Life and disability insurance
  • Retirement savings plan
  • Paid holidays
  • Paid time off (PTO) or vacation and/or sick time
  • Potential bonus or incentive based on business need
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