Remote Night-Shift Support Agent (Freelance)

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Remote is seeking a freelance Night Shift Support Agent to assist users of an international digital learning platform. You will handle email inquiries, troubleshoot issues, and coordinate refunds while contributing to knowledge base improvements and response templates.

The role is remote, offers a rotating 2-on/2-off night schedule from 20:00 to 06:00, and requires strong written English, 3 months to 1+ year in customer support, and the ability to work independently in a fast-paced environment.

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