Under routine supervision, the Remote Security Coordinator facilitates gate transactions at J.B. Hunt locations that have a Remote Security Operations (RSO) presence. This role is responsible for protecting company assets relative to theft, assault, fire, and other safety issues. The incumbent creates accurate logs of gate transactions, assists individuals entering/exiting facilities, and reports suspicious activity.
Responsibilities
Monitor and assess driver-entered data in the Gatekeeper system to identify assignment, maintenance, and/or equipment issues; provide solutions to common problems and document discrepancies and exceptions cleared by the team lead or management
Authenticate third-party carrier information and verify outside carriers pulling J.B. Hunt assets to confirm proper assignment
Engage with drivers at RSO gates to provide guidance on security procedures for entering and exiting facilities
Comply with location-specific remote security procedures to ensure gate transactions involving equipment from key business partners are handled efficiently
Live monitor RSO yards, gate complexes, and surrounding areas for suspicious activity; perform regular checks of security equipment (gates, cameras, intercoms) for functionality
Regulate and monitor traffic flow at RSO yards to prevent safety hazards, resolve backups, and ensure compliance with operational standards
Support and enforce standard operating procedures (SOPs) for security technology and systems
Authenticate employment of and train J.B. Hunt personnel on the use of secure PINs and access cards; flag and report observed misuse of credentials, and support ongoing education of security protocols
Conduct regular audits of transactions and traffic at RSO facilities; document and report unauthorized bypasses and observed safety incidents
Collaborate with internal teams to resolve general issues, including gate operation failures and system errors
Requirements
High school diploma or GED with up to 1 year of experience in security, logistics, or related field, and/or suitable combination of education, experience, and training, or military equivalent
Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.)
Interest in learning new technologies/software applications
Ability to prepare detailed written reports and fill out forms with accuracy
Nice-to-haves
Experience in safety management
Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
Ability to maintain professionalism while dealing with difficult individuals
Ability to make independent time-sensitive decisions
Ability to work both individually and as a team
Ability to meet or exceed customer needs and expectations to provide excellent service
Knowledge of basic employee safety procedures and programs
Benefits
medical benefit
dental benefit
vision benefit
401(k) retirement plan
life insurance
short-term and long-term disability coverage
paid time off commensurate with tenure (includes vacation and sick time)